Say No to Removalist Scams: How to Protect Yourself When Moving

Moving homes should be an exciting new beginning — not a nightmare caused by dodgy movers. Unfortunately, removalist scams are more common than you think, with some operators overcharging, disappearing after deposits, or damaging customers’ belongings.

At The Removal Brothers QLD, we believe moving shouldn’t be stressful or risky. Our goal is to provide honest pricing, reliable service, and genuine care — so you can move with complete confidence.

Here’s how to protect yourself and choose a trusted removalist on the Gold Coast:

1. Choose a Company with Proven Experience

Always ask how long the company has been operating and what type of moves they specialise in. A professional removalist with years of experience knows how to handle everything from small units to large homes, ensuring your belongings are packed, loaded, and transported safely.

2. Be Wary of “Too Good to Be True” Quotes

If a removalist’s quote is much lower than others — that’s a red flag. Ask for a clear breakdown of:

• Hourly rate

• Estimated hours

• Any additional fees (stairs, heavy items, distance)

Transparent pricing is the hallmark of a trustworthy moving company.

3. Check Reviews Before You Book

Read their Google Reviews and testimonials carefully.Look for consistent 4–5 star feedback from real customers. If you see multiple 1–3 star reviews, read the details — they often reveal issues with reliability or care.

4. Notice How They Communicate

A removalist’s communication says a lot about their professionalism. Are they polite, patient, and informative? Or dismissive and rushed? Good communication before and during the move means they’ll likely treat your belongings with the same respect.

5. Be Careful with Upfront Payments

Legitimate removalists may ask for a small deposit — but never full payment before the job. Scammers often demand the total amount upfront and then vanish. Always settle the balance after the move, once you know the exact time and service delivered.

6. Stay in Contact During the Move

You should always be able to reach your movers.If they become uncontactable, that’s a serious warning sign. Trusted removalists keep clients updated on ETAs, delays, or unexpected changes.

Final Tip: Trust Your Instincts

If a removalist seems unprofessional, evasive, or pushy, it’s better to walk away. Take your time comparing quotes, checking reviews, and asking questions.

At The Removal Brothers QLD, we’ve built our reputation on transparency, integrity, and care. We’re proud to be one of the most trusted moving companies on the Gold Coast, helping locals move safely and stress-free every day.

Ready to Book a Move You Can Trust?

Call The Removal Brothers QLD today for a free, no-obligation quote. We’ll handle your move with honesty, care, and the professionalism you deserve.

Contact us📍 Serving Palm Beach, Tweed Heads, Burleigh Heads & all of the Gold Coast